Terms And Condations

Shipping

When the product that you ordered delivered?

After ordering from our website, our shipping team will contact with you next day, shipping duration in Cairo takes 48 working hours and takes 72 hours for governorates, and our working hours from 10am to 6pm; Sunday to Thursday expect public holidays.

 Shipping cost

  .Costs between 30 to 50 EGP in Cairo and 50 to 100 EGP for other governorates

 What if order has flaws?

Call us to reflux your product.

  General instruction for delivering orders as fast as we can

1.       Try not to change customer fixed data during ordering process.
2.       Avoid contacting to expedite the delivery process; there are specific days to receive the order.
3.       Don’t attempt to change the delivery address to become in public places or on the street.
4.       The name of the credit card holder should not be different from the name of the applicant.

Receiving Policy

Ensure the identity of the recipient according to the request in the ID card number and obtain a copy of the ID card or passport for foreigners.

Match the other four digits of the payment card received with the purchase order with the origin of the payment card in the case of receipt of the item.

Delivery of the item only in the address contained in the application and not approving the change during the delivery process.